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Services

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  • What makes your services different than other resume/career professionals?
    Great question! Adam has been a recruiter since 2003 and maintains an active network of fellow recruiters and hiring managers. He’s always in touch with current industry trends and best practices—based on real, hands-on experience, not just theoretical or outdated advice. When looking for resume help, it’s important to ask, “Has this person been a recruiter? Have they actually reviewed applications, worked directly with hiring managers, and used an ATS?” These are crucial elements that set Adam apart. While anyone can create a resume, crafting one that truly stands out to hiring managers and recruiters takes a deeper understanding of what they’re really looking for. That’s where we come in!
  • Will Adam perform my service?
    At Karpiak Consulting, we believe in providing personalized, expert service. For every offering, we prioritize quality and attention to detail. Adam himself completes all of our core resume services, including the Comprehensive Resume Review. He brings his expertise and experience to each project personally, ensuring your resume has a competitive edge. Every Mini Resume Review is handled by a dedicated member of our team and never outsourced to non-employees. While some consulting firms hand off work to available freelancers or offshoring partners, we keep it all in-house. This hands-on approach might mean a slightly longer completion time, and yes, prices may be higher than some alternatives. But that’s the difference with Karpiak Consulting...you’re investing in Adam’s expertise and the focused attention that only comes with our service approach.
  • Are your services guaranteed?
    While we’re here to provide expert advice and guidance, hiring involves many factors…some beyond our control, like timing, actual jobs vs. ghost jobs, location, and even a little luck! We cannot guarantee any specific outcomes, but we're here to give you the best possible tools for your job search.
  • What is your refund policy?
    All sales are final. Due to the nature of our services and limited availability, refunds are not offered, even if you secure a job or change your mind after submitting payment. However, if you'd like to transfer or gift your purchased service to someone else, let us know, and we’ll be happy to accommodate.
  • Should I read the Terms and Conditions and Refund Policy before completing the purchase?
    Yes. At checkout, everyone must check that they read and agree to the Terms and Conditions and Refund Policy before completing the purchase. That ensures everyone is on the same page. For your convienence, here are the Terms and Conditions and Refund Policy that you must agree to in order to complete the purchase: https://www.karpiakconsulting.com/terms-and-conditions
  • Gift Card Redemption Instructions
    Add the service you want to your cart, then, when you are ready to check out- Click "PayPal." You don't need a PayPal account to pay. PayPal just processes all transactions – regardless of payment method. If you want to use your PayPal account, you may log in. Then choose your method of payment and click continue. DON'T WORRY. YOUR METHOD OF PAYMENT WILL NOT BE CHARGED (unless you are making a purchase of greater value than your gift card). You will then return to the checkout page on the Karpiak Consulting website to review and complete the checkout. This is where you will enter your gift card code. If you don’t have a PayPal account or prefer not to use it, click “Pay with Debit or Credit Card.” Enter your information and then continue. DON'T WORRY. YOUR METHOD OF PAYMENT WILL NOT BE CHARGED (unless you are making a purchase of greater value than your gift card). You will then return to the checkout on the Karpiak Consulting website to review and complete the checkout. This is where you will enter your gift card code. Now, on the "Review and Place Your Order" page, there is a box for gift cards that says, "Enter gift card code." Enter your code and click "Apply." It will apply the gift card's balance to the total. If there is a balance after applying the gift card, then you are purchasing more than the gift card amount. If you click "Place Order," your payment method will be charged for the difference. If the total is $0 after applying the gift card, your payment method will NOT be charged when you click "Place Order." If, for some reason, the balance of the gift card is not applying, contact resumes@karpiakconsulting.com before completing the purchase.
  • Gift Card Terms & Conditions
    The value of gift cards never expires and can be used at any time. Gift cards are non-refundable under any circumstances, including partial usage or unused balances. Detailed instructions on how to redeem your gift card can be found in the FAQ section of our website. By purchasing a gift card, you agree to these terms and conditions. For any questions, please contact us directly at resumes@karpiakconsulting.com
  • I can't find my gift card. Where is it?
    If you can’t locate your gift card email, try manually checking all your email folders. Don’t rely on the search function, as it may not pick up the email. Look through your Inbox, Spam/Junk, Promotions, and Shopping folders. Still can’t find it? Reach out to us with your order details, and we’ll help you track it down!
  • It's been longer than the estimated turnaround time listed on my order confirmation. Where is my review/edit?
    If it is past the estimated completion time provided on your service at the time of purchase (the ETA is also indicated on your order confirmation email), your service HAS been completed and emailed back to you. If you do not see it in your inbox, please manually check *all* available folders, such as Spam, Promotions, Shopping, etc. If, for some reason, you do not see it after manually searching in your email folders, reach out to us, and we can re-send it.
  • Do you write resumes from scratch?
    No, we review and/or edit existing resumes.
  • Is this a collaborative process?
    While Adam’s editing process doesn’t involve phone calls or meetings, you’re more than welcome to share any details you’d like him to know (such as the jobs you’re targeting and your career goals) via email. Adam combines his expansive industry knowledge with research and current trends to ensure your resume aligns with your goals. If we ever need more details, a Karpiak Consulting representative will reach out to make sure we have everything we need to craft the best resume for you!
  • For the resume edit, can I send over multiple resumes? Job descriptions? Extra materials?
    Yes..BUT the $899 cost for resume revisions assumes a "typical" edit in time spent to complete. Revisions that are more time consuming will require a higher cost to complete. If your resume is more than 3 pages and/or you are submitting more than one resume/document to provide info for the edited resume, please email us before purchase. Once we receive your resume, we can give you a quote.
  • Regarding the editing service, are there multiple drafts or revisions?
    There are no multiple drafts or revisions, as the finished product is our opinion of what a successful resume would look like for you. The work is based on Adam's experience and observations.
  • My resume is more than 3 pages. Is it still $949?
    Maybe. Maybe not. If you think your resume needs a lot of work, email resumes@karpiakconsulting.com. The $949 cost for resume revisions assumes a "typical" edit in time spent to complete. Revisions that are more time consuming will require a higher cost to complete. If your resume is more than 3 pages and/or you are submitting more than one resume/document to provide info for the edited resume, please email us before purchase. Once we receive your resume, we can give you a quote.
  • I made my purchase. Now what?
    Be sure to follow the directions that are listed on the service that you purchased. Each service has instructions listed, ie, what to send, where, and when. The instructions are also on your order confirmation that is automatically generated and emailed to you upon purchase. Don't see it? Be sure to check your spam.
  • How long does the service take?
    Service times vary, so please click on each individual service and read the description for up-to-date turnaround times. NOTE- The ETA for return of completed services is accurate at the time of your purchase and as noted on your order confirmation, not what the website currently says.
  • How can I reschedule my call?
    Unfortunately, due to our schedule, we’re unable to reschedule any calls within 24 hours of the appointment. If you need to make changes, please let us know via email as soon as possible so we can accommodate you!
  • Do you help jobseekers in all industries?
    Mostly. We do not have experience in Federal resumes. We also don’t have experience in academia. Teachers, yes. But if your primary function has been research, we don’t have experience in that. We also don’t work with CVs, just resumes.
  • Don’t you need specific experience having worked in, or recruited for, a specific industry?
    In our opinion, no. Hiring is hiring. How you best highlight your skills and value is independent of industry.
  • I added an item to my cart. Where's my cart?
    Good question! You might have a pop-up blocker enabled. To visit your cart at any time, visit https://www.karpiakconsulting.com/cart-page
  • Why do some services say “Out of Stock?”
    If a service shows "Out of stock," we are currently unable to accept new orders for that service due to scheduling constraints, as Adam personally completes the service for each customer. We can only take on as much as we can finish in a timely manner. If you click on the item that is out of stock, you can sign up to be notified when the service is available again.
  • Do you have a newsletter? How do I sign up?
    We've started a newsletter - Jobseeking is Hard. You can sign up here: https://jobseekingishard.beehiiv.com/subscribe Adam hopes to provide tips, thoughts, and advice to help jobseekers navigate this difficult job market.
  • I need my service sooner than the ETA listed on the website. Is that possible?
    Typically, no. Our schedule is pretty set. Occasionally we can work outside of normal business hours if a service needs to be rushed. If you would like to inquire about special timing and pricing, please contact resumes@karpiakconsulting.com
  • When I submit my resume and/or cover letter, do you care what format?
    We prefer Word, but PDF is also ok as long as there is text and not graphics.
  • What is the difference between a review and an edit?
    In the review, we send you detailed recommendations on fixing the issues (i.e., what information should be added, excluded, quantified, etc.). No editing is part of the review. With the edit, we do what we can to actually fix the issues and send you back an edited resume.
  • Do you accept payments outside of the US?
    We do! You can pay via credit card in the US, Canada, Australia, Japan, the United Kingdom, Republic of Ireland, France and Spain. At the Cart page, select "Checkout." Fill out your personal info, click "Continue," "Continue" again, and then select Credit/Debit Cards to enter your info. For countries other than the US, Canada, Australia, Japan, the United Kingdom, Republic of Ireland, France and Spain, please use the PayPal option at checkout. NOTE- We offer PayPal as a convienence for those who have PayPal accounts, but you do not have to use PayPal or have a PayPal account. At the Cart page, choose "PayPal." At the next screen (the "Pay with PayPal" screen), under "Next" you will see "Pay with Debit or Credit Card." Chose that option...no account needed!
  • Do I need a PayPal Account to pay?
    No! You can pay via credit card. Also, for some international payments, you need to use the PayPal option, but do NOT need a PayPal account. At the Cart page, choose "PayPal." At the next screen (the "Pay with PayPal" screen), under "Next" you will see "Pay with Debit or Credit Card." Chose that option...no account needed!
  • Do you offer payment plans?
    We do not. We are a small company and do not have the administrative capacity. That being said, if you pay with PayPal, they *do* offer a “Pay in 4” option for eligible customers. This program has nothing to do with Karpiak Consulting and is direct with PayPal. If eligible, it will show up as an option when paying.
  • I purchased a Resume Review. Can you review it again?
    If you purchase a resume review and would like us to re-review it after you implement the suggestions, we offer follow-up reviews at a discount. If you have questions *about* the review, Adam will gladly answer those. But for people that would like that extra piece of mind, we offer follow-up reviews to see how you incorporated the review points, etc. If your review was within 90 days, the re-review will be $159. If interested, email us at resumes@karpiakconsulting.com and we can send you the product link for purchase.
  • Why did I get an email saying my order was "shipped."
    That just means we completed your review/edit service, or acknowledge your gift card purchase/coaching purchase, and marked it completed in out system. Don't worry, we didn't ship anything...it was emailed. Don't see it? Be sure to check your spam!
  • Any other questions?
    Email resumes@karpiakconsulting.com
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